WizardSlots Casino Privacy Policy

We respect your privacy and are fully committed to protecting your personal data. At Wizard Slots, we want you to understand exactly how we collect, use, and safeguard the information you share with us when you access our platform. This Privacy Policy explains our practices in plain, straightforward language so you always know where you stand. By using our services, you agree to the terms set out in this document.

Who We Are

WizardSlots Casino is operated by Jumpman Gaming Limited, a company licensed and regulated by the UK Gambling Commission (licence number 39175) and the Alderney Gambling Control Commission (AGCC). Our services are directed primarily at players in the United Kingdom. We are responsible for your personal data as the data controller, and we take that responsibility seriously. If you have any questions about how we handle your information, you can reach us at support@jumpmangaming.com.

What Information We Collect

When you register and use our Wizard Slots platform, we may collect the following categories of personal information:

Your full name, date of birth, and contact details (email address, phone number, postal address)
Login credentials, including your username and encrypted password
Financial information, such as payment method details used for your Wizard Slots deposit and withdrawal transactions
Identity verification documents required by our regulatory obligations (passport, driving licence, utility bills)
Gaming activity, transaction history, and account preferences
Device and technical data, including IP address, browser type, and operating system
Communications you send us via email, live chat, or our contact form
Responses to marketing preferences and promotional engagement, including use of any Wizard Slots bonus or promo code offers

How We Use Your Information

At WizardSlots Casino, we use the data we collect for clearly defined purposes. We do not sell your personal information to third parties, and we process it only where we have a lawful basis to do so. The purposes for which we use your data include:

Creating and managing your account, and verifying your identity as required by UKGC regulations
Processing your transactions, including deposits and withdrawals
Providing customer support through our email, live chat, and contact form channels
Delivering promotional offers, including free spins, daily wheel rewards, and loyalty programme updates
Monitoring your gaming activity to fulfil our responsible gambling obligations
Complying with anti-money laundering (AML) and Know Your Customer (KYC) requirements
Improving our platform, games library, and overall user experience
Sending you service-related communications and, where you've opted in, marketing messages

Legal Basis for Processing

Our Wizard Slots data processing activities are grounded in the following legal bases under UK GDPR and applicable data protection law:

Contractual necessity – we need your data to deliver our services to you
Legal obligation – we must process certain data to comply with gambling and financial regulations
Legitimate interests – we process data to operate and improve our platform securely
Consent – where you have opted in to receive marketing communications

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our platform. At WizardSlots Casino, cookies help us remember your preferences, maintain your session security, and analyse how our site is used. You have the right to control non-essential cookies through our cookie consent tool. Essential cookies, however, are necessary for the proper functioning of our services and cannot be disabled.

Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it with trusted third parties in limited circumstances:

Game providers such as Pragmatic Play, Blueprint, Playtech, NetEnt, Microgaming, Play'n GO, Red Tiger, and Big Time Gaming, to enable gameplay
Payment processors and financial institutions handling your transactions
Identity verification and fraud prevention services
Regulatory bodies and law enforcement authorities where legally required
IT service providers and platform infrastructure partners who support our operations

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

Data Retention

We retain your personal data for as long as your account is active and for a minimum of five years following account closure, as required by our UKGC licence conditions and anti-money laundering regulations. In some cases, we may be required to retain data for longer periods to comply with legal obligations. When data is no longer needed, we securely delete or anonymise it.

Your Rights

As a user of our Wizard Slots services, you have the following rights under applicable data protection legislation:

Right of access – you may request a copy of the personal data we hold about you
Right to rectification – you may ask us to correct inaccurate or incomplete data
Right to erasure – in certain circumstances, you may request that we delete your data
Right to restrict processing – you may ask us to limit how we use your data
Right to data portability – you may request your data in a structured, machine-readable format
Right to object – you may object to processing based on our legitimate interests or for direct marketing purposes
Right to withdraw consent – where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@jumpmangaming.com. We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Our WizardSlots platform uses SSL encryption for all data transmissions, and we regularly review our security practices to ensure they remain robust. Access to personal data is restricted to authorised personnel only.

Children's Privacy

Our services are strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete that information and close the associated account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your data. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. We at WizardSlots Casino are here to help and will respond promptly to all enquiries sent to support@jumpmangaming.com.

Content updated: July 23, 2026